Its all about the allmighty dollar and who has the most of it. Our medical bills need to be paid that is sad that Matrix can not understand this. Matrix does not understand that the sick and injured have health bills they MUST pay! It has been my personal experience tha Matrix cares only for themseves and the muti million dollar corporations that they say they work for. Insurance companies like Matrix enjoys getting paid but seem hesitant to pay out when all the correct paper work is given to them. Unacceptable.Matrix only works for the employer. Matrix gets the information they need through the fax machine from our health advisors and then Matrix says they have a twenty four hour window to recieve the fax. Matrix leaves your claim to people who are very seldom at work, who very seldom answer emails, and call backs. The last two experiences were so very frustrating. I give this company a one rating only because my first experience was a good on. Matrix has several bad reviews about how the company stalls claims and I have had the same personal experience. I will work with my HR team at work to help ensure that Matrixs helps the sick and injured with our STD needs.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |